FAQs

  • Candles are beautiful yet delicate items.

    Ultimately, candles are a beautiful glowing lantern however they are very dangerous when not appropriately cared for.

    It is so very important to keep your wicks trimmed before lighting and always extinguish your candle if the flames grow too high. The candle wicks should always be central to the jar, moving the wicks too close to the sides can cause the glass to combust under heat pressure in extreme cases. It is therefore important to always be watching over your candle when lit and keep it on a flat, heatsafe surface.

    If when lit your candle seems to be too hot, extinguish the wicks and recentralise when it is safe to do so.

    Never light your candle when your wicks are shorter than 1/4 inch, at this point it would be safer to dispose of your candle jar or scoop out any remaining wax to use as a wax melt.

  • All items are handmade to order unless otherwise stated. Please wait atleast 12 working days before contacting us.

    Working days are Monday-Friday weekly.

  • When choosing an apothecary bodycare item from our website, do not hesitate to contact if you have any allergies. We will be more than happy to assist you.

    Please email us at - thehauntscuriosityshoppe@gmail.com for more help.

  • Yes! All of our items are vegan, cruelty free and tested on humans.

  • Silver a fragile metal and requires upkeep and care. Polish your silver jewellery regularly and do not submerge in water as this can cause tarnish.

    We offer various chain lengths upon request, please email us at THEHAUNTSCURIOISTYSHOPPE@GMAIL.COM to discuss chain lengths if you are unsure.

  • For custom ideas please purchase a custom work ticket via our webstore. You can then follow this us with an email to us at thehauntscuriosityshoppe@gmail.com to discuss your ideas.